Wednesday, June 19, 2013

RE: Inquiry from Amazon customer terry darby: Received wrong item (Order: 111-1025655-5817015)

I would like to use this so I'm not sure why you cannot just send out the correct adaptor.  What's to investigate while I am waiting?
 
> Date: Tue, 18 Jun 2013 13:32:50 +0000
> From: [e-mail address removed]
> To: [e-mail address removed]
> Subject: RE: Inquiry from Amazon customer terry darby: Received wrong item (Order: 111-1025655-5817015)
>
> Order ID 111-1025655-5817015:
> 1 of shUVee Shoe Deodorizer [ASIN: B0057W14OW]
>
> ------------- Begin message -------------
>
> Dear customer,
> We are investigating this issue and will comeback to you shortly
>
> --- Original message ---
>
> Order ID 111-1025655-5817015:
> 1 of shUVee Shoe Deodorizer [ASIN: B0057W14OW]
>
> ------------- Begin message -------------
>
> I just received the shuvee unit but the adapter sent is not for an American standard outlet. It's European or South American. I want to try the unit so will you ship out the correct adapter?
> Thank you,
> Terry Darby
>
>
>
> ------------- End message -------------
>
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> We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=537868).
>
>
>
>
For Your Information: To help arbitrate disputes and preserve trust and safety, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.

We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=537868).

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